Where do you deliver?
We ship to all major cities of India and USA. We serve all FedEx locations. We also deliver in Hyderabad and Secunderabad. If your area of delivery is not in the areas listed, please get in touch with us here and we will try to do accommodate your request if feasible.
When do you deliver?
- We deliver based on slot basis. It depends on the variety & first come first serve basis as we harvest only matured mangoes for the best taste.
- We will intimate by SMS and by Mail in advance.
Is there a delivery charge?
- Yes. We hired best in the business and has a cost to it. Most of the couriers do not deliver mangoes. Due to our association over 5 years and our packing standards FedEx delivers all our boxes. We want to provide the convenience of delivering mangoes at your doorstep.
- We charge FedEx charges on no-profit delivery charge & is location specific. You may check charges in shipping. We do not believe in hiking up the price of mangoes by including it the price tag. We are flexible and want customers to save as much as possible. You can opt for an in-store pickup from these locations and avoid a shipping fee.
- Being perishables, we opt for delivery by AIR which is costlier than road.
- Overseas, AIR freight from India is costlier & by SEA quality deteriorates.
Can I pick up my order?
Yes. You can opt for an in-store pickup from Abids and avoid a shipping fee. Please call on 9912340404.
What if I’m not home when the order arrives?
We will call you to give you a heads-up well before delivery. In case, you are not available, our friendly team will be happy to reschedule the delivery. You can also let us know if you want to drop your box at your door or with the neighbours.
What if I am going for a Vacation:
Being summer, it is vacation time. Please drop a mail to reschedule your delivery in India. Overseas deliveries depends on shipments. We will try to accommodate your delivery in the next shipment.
Do you deliver to other locations besides homes?
Yes! We deliver to homes, offices and stores. We also take bulk orders for corporate gifting, get in touch with us here
Can I return, reuse and recycle the packaging?
- You can reuse the packaging boxes. We strive to be environmentally friendly. If you do plan to reuse,
- All our boxes are recyclable. We care for the Mother Nature.
When will my order arrive?
All deliveries are scheduled as per First come First Serve basis. Priority delivery is available at a small fee in Hyderabad and depends on the availability of stock and feasibility of delivery. Feel free to get in touch with us when you place your order if you have any special delivery time requests, and we will do our best to accommodate them.
Can I track my delivery online?
Yes. Once we ship we update your records with delivery tracking number and the same can be used to track the delivery. You will receive email mentioning the delivery tracking number. As these are pre-orders & natural products the delivery information is visible only when we ship. We cannot hasten the delivery as these are naturally grown and ripened and sometimes takes more time than expected.
Can I make changes to my order online?
Unfortunately, our website does not yet allow customers to make changes or cancellations online. Please get in touch with us using one of the methods on our contact us page
, and we will be happy to assist you.
What if there is a problem with my order?
We hope it never happens. But if it’s our fault, just call us and we will either replace or refund your order. Please get in touch with us using one of the methods on our contact us page, and we will be happy to assist you.
Do you Export?
How do you deliver in USA?
We send a consignment of 200-300 boxes to our partners in USA. They ship it to you from the respective points & delivery within USA takes 24 hours to 96 hours. Since the mangoes are raw or semi ripe when we send from India, they would ripen as they reach your place or after reaching your place.
Please keep them in the same box if not ripe, if ripe please refrigerate them.
Any Pickup Points in USA?
Please opt for pickup $2 in Florida. Miltipas-CA and Chicago at check-out & we will send you the address through mail.
How about damages?
We take extra care to provide the best , especially when it is inspected by both APEDA & USDA before it leaves from India but in case of any damages during transit, we would replace them on your next order provided we get sufficient proof through pics within 24 hours of the receipt of the parcel.